Customer Service
Customer Service
UToledoGear.com is dedicated to delivering the finest quality products undamaged. If you have a problem with your order please contact us directly via E-mail at utoledogear@utoledo.edu
Please allow up to 48 hours to process your order. All orders to the continental USA include UPS Ground shipping at no charge. Shipping to Alaska, Hawaii and Canada is extra.
Sales Tax
We are required to collect sales tax for all orders shipped to the state of Ohio.
Return of UToledoGear.com Products
In the event you need to return your product, please follow these steps.
Please note, you are responsible for shipping costs to send the product back to UToledoGear.com at:
UToledoGear.com
207 Arco Drive
Toledo, OH 43607
Please include the following information in the package:
1- The Invoice Number, if you have it.
2- The “Bill To” person’s name
3- Phone Number
4- Email Address
5- And the reason for the return
Upon arrival of your package, we will inspect the return. If all appears in order, we will credit you the full amount of your product cost.